Frequently Asked Questions
No. Only a hard copy of the report will be kept for our record and for research purposes.
No. This IELTS Initiative is a research project launched by ELTU. Your test results will be kept confidential and will only be used for research purposes.
If you have registered for the test through the British Council Hong Kong, please log into your BC account on their website to download the payment receipt; if an official payment receipt is not available, a confirmation email or information shown on your BC account (with your full name, the test type “IELTS Academic”, test date, and paid fee clearly stated) can be submitted as a proof of payment.
Normally, it will take eight weeks for the Finance Office in the University to process and transfer the money to you through autopay or by cheque. There is no difference in processing time for both payment methods. For autopay, please check your bank account around eight weeks after submitting all the necessary documents and information for the reimbursement. If you choose to be paid by cheque, you have to collect it in person from an ELTU staff in our office after receiving our notification email.
[N.B. If there is any problem with your bank account information, the Finance Office will pay you by cheque regardless of your preference previously indicated.]